8510090950
Q.1 Who can become a seller on
Readindiabooks.com?
Ans. Coaching Centers, Tutors, Authors,
Publication House or Education Companies can sell their proprietary material on
www.readindiabooks .com platform..
Q.2 What is the process to register as a
Seller on www.readindiabooks .com ?
Ans. You have to send us a
registration Request from the provided link Seller Registration
Form. Once the your request is accepted with fulfilling our legal
condition then u will become the seller of our portal..
Q.3 What are the charges for registering
as a Seller on Readindiabooks?
Ans. Registration and Listing your
products on Readindiabooks.com is absolutely free for selling (Dpend upon case
to case) . We only charge an fixed commission after sales, commission for each sale of your product
on Readindiabooks.com for more detail pl talk to our excutive.
Q.4 What all I can sell as a Seller on
Readindiabooks?
Ans. Only Education and related materials
can be sold on Readindiabooks platform. You can list and sell eLearning
products in different formats like Online, CDs, DVDs, Pen/USB
drives, Tablets etc.
Q.5 How will I receive a purchase/sales
notification from Readindiabooks?
Ans. Once an order of your product/s is
placed on Readindiabooks.com, you will receive an email from Readindiabooks
with the necessary user details (Name, Email, Mobile and Postal Address)
to fulfil the order. U also receive the order detail in your user id..
Q.6 Are there any order delivery
timelines for the sellers?
Ans. Yes, you have to fulfil any order of
your product within 24-48 hours or portal mention time. This timeline is for
products where the mode of delivery is online i.e. via email. For
tangible products (Books /CD/DVD, USB/Pen drive, Tablets) the shipment must be
dispatched within 2-5 dayss, notifying the user and seller support
team of Readindiabooks with tracking code.
Q.7 What is the process to deliver an
order? How can Readindiabooks.com help me in order delivery?
Ans. For Online Deliveries Login
Credentials or Activation Code should be sent to the registered user’s email
address within 24-48 hours. For tangible products seller has to
ship the product to registered user’s shipping address within 24-48 hours. We
can help you with online deliveries, please contact seller support
on 7725004000.
Q.8 What is the payment cycle on
Readindiabooks?
Ans. We credit payments directly into the
seller’s bank account through NEFT. After delivering the product. Depending
upon the sales volume, payment cycle is decided for respective
sellers on Readindiabooks.
Q.9 What are the benefits of selling on
Readindiabooks.com?
Ans. Readindiabooks is a dedicated
ecommerce platform for selling /renting of education Ebooks/ Magzine / online
education course and eLearning products.
We are connected with millions of students across India to whom you
can directly sell your products. We continuously promote ourselves and our
sellers through various channels of marketing like Social Media, TV
Advs., Emails, SMSs and many more. Readindiabooks.com is a platform where you
can reach to maximum students with minimum of efforts.
Q.10 I don’t have an Online Test Platform
of my own, how can I sell my Online Tests on Readindiabooks?
Ans. We provide our online technology
platform to sellers who doesn’t have their own online test platform. You use
our platform to create tests, then form a package. You can then
list these packages on Readindiabooks listing platform and generate sales. For
more details please contact our seller support team on 8510090950.
Q.11 How Readindiabooks handles refund or
Cancellation request?
Ans. All the online products on
Readindiabooks.com are listed as Non-Cancellable/ Non Refundable.
Readindiabooks reserves all the rights in case of to accept/reject any
order cancellation or refund request. For tangible products, damaged products
are replaced and resent by the sellers to the users. For more details
please go through our shipment policy.
Q.1 How do I cancel my order
Ans. If you wish to cancel an order, please contact
our Customer Support team
and let
us know the reason for it. our Subject Matter Experts will review the reason for your cancellation request and try
to resolve the objective if possible. If you still do not wish to continue with
your order, we’ll cancel it without any further delay. Once the order is
cancelled, a confirmation email will be sent to your registered email ID.
Q.2 Why
did Readindiabooks.com cancel my order?
Ans: Your order can be cancelled due to any of
the below reasons:
• Technical issues related to pricing
information.
• Non-availability of the product(s).
• Payment problem identified by Fraud
Detection Department.
Note: We may put additional checks and
verifications or seek more information before accepting any order. We will
contact you if all or a part of your order is cancelled or if additional
information is required to accept your order.
Q.3 How
will I know that my order is cancelled?
Ans: You shall
receive an automated e-mail once the order is cancelled. You can also check the
Cancellation status by visiting "My order" segment under "My
account" section. Usually, it takes upto 48 hours to process cancellation.
Q.4 How will I get a refund for the order I
cancelled or returned?
Ans: Once the resolution is set for refund, we
will soon move ahead with the refund. Refund
will be done by the same method we received the payment in. In exceptions, we
may ask you for the account details. You can opt for store credit as well and
use the amount for future purchases with us.
Q.5 I've still not received the refund in my bank
account. Why?
Ans: If you have received a mail from us
confirming your refund request, then rest assured that we have initiated your
refund request and are following up with financial organisations for the same.Sometimes
financial organizations take a longer time to process the refund request.
However, if the refund hasn't happened by the date we promised, you can contact
us. We will gladly help you.
Q.6 Can I ask for NEFT refund if I paid through
Credit Card/Debit Card/Netbanking?
Ans: We are
sorry. In case you paid via credit card/debit card/netbanking, the amount will
be refunded in the same account as you had made payment from.