Last updated on Oct 26 july 2025
Shipping Policy
This policy is applicable to all the Sellers
(hereinafter referred to as “Sellers”) registered on WWW.readindiabooks.com
(hereinafter referred to as “RIBS”) and by listing their products on RIBS
unanimously agree and abide by all the terms mentioned below.
CD/DVD, USB/Pen Drives, Tablets, SD Cards, Printed
Material will be referred to as “Tangible Products”.
Term “Shipping” means transfer or movement of sold
Tangible Products from Seller to the User (hereinafter referred to as
“Customer” or “User”) destination.
“Shipping Source” means Seller’s present location from
where the Tangible Product is shipped.
“Shipping
Destination” means User’s or Customer’s Postal Address provided to RIBS at the
time of placing the order.
Shipment Details–
All the Tangible Products sold on RIBS will be shipped
by the Seller and they will be solely responsible for the delivery of the
product.
Seller has to take utmost care of shipping the right
products to the right Users.
Seller has to make sure that all the packaging
material used for shipping the product will be of best quality and correctly
packaged in order to make sure that the products reach the Shipping Destination
undamaged.
Sellers before registering on RIBS will provide a list
of Pin Codes served by them in order to avoid wrong purchases for uncovered pin
codes.
Sellers after shipping the products will share or
notify the Courier Tracking details to RIBS and to the Customer via SMS or
Email.
All the shipments should be dispatched within 24 – 48
hours after the purchase notification is sent to the Seller.
Shipment of
the books will be made using IndiaPost Services only.
Shipment Return/Replacement-
Replacements are available for the Users who receive a
Damaged Product from the Seller. You can get a replacement within 15 days of
delivery at no extra cost. The 15 Days Replacement policy is applicable to only
CD/DVDs/Pen Drives/Study Materials/SD Cards/Tablets sold on BuyTestSeries.com
All the Tangible Products should be returned in the
original condition you had received them. Please understand that we cannot
accept returns in certain instances:
- Damages due to misuse of Tangible Products
- Incidental damage due to malfunctioning of Tangible
Products
- Any Tangible Product that is returned without all
original packaging and accessories, including the box.
All Tangible Products sold on RIBS are covered by this
guarantee. Replacement can be for the entire product or part(s) of the product
subject to availability of the same at Seller’s end.
In case of Users receiving the wrong product can claim
for replacements and also for return of the products.
Users can claim replacements for Software failures as
well. However User has to first report an issue via email (support@readindiabooks.com
). If the issue cannot be corrected remotely then the replacement request can
be accepted.
RIBS holds the all the rights whether to refund the
order in all the above cases / claims or replace the products with the
new/fresh/genuine products.
All the claims for replacement of Damaged Product/s,
made by the Customer/s on RIBS will be notified to sellers by the RIBS seller
support team.
Damaged Product/s will be shipped back to the Seller’s
location in original condition either via reverse pick up by the Seller or
Customer will be asked to ship it back the Seller location.
It is Seller’s responsibility to ship the
fresh/new/genuine product to the Customer after receiving the replacement
request from RIBS seller support team.
Any physical
damage to the Tangible Product by the User while using it or due to mishandling
of the product will not be covered for replacements or returns under this
policy.
Shipment Cancellation-
Only RIBS reserves the right to cancel any order at
any given point. You agree not to dispute the decisions made by the RIBS in
this regard.
In the case of cancellation, entire amount will be
refunded to the Customer. Mode of refund will be chosen at the time of refund
and will be conveyed to the Customer directly.
Order cancellation is not allowed in cases, where the shipping or the delivery of the product has been made to the Customer.